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Frequently Asked Questions

Are there any countries or locations you will not ship to?

No, there are no restrictions on delivery locations.

Is there a minimum order on any product?

No, there is no minimum order value.

Do you have on-site calibration facilities at your locations?

Yes, all Pyrosales sites have calibrations facilities available.

Are you associated with NATA, does your instrumentation meet their accreditation standards

Yes, we are associated with NATA. Items can be tested and calibrated by a NATA accredited facility where required.

Can you send someone to calibrate my furnace or oven?

No, at this stage we do not have the capabilities to do on-site calibrations.

I have an emergency with some of my instrumentation, but it is too large to transport. Can you send someone to my location to provide assistance?

Yes, in emergency situations a skilled Pyrosales’ engineer can attend your location to assess the situation and provide a solution.